Tune sync cadence
minHow often Intello checks for changes. The defaults are right for almost everyone. This page is for the people who want to know why.
The defaults
| Integration type | Default cadence | Why |
|---|---|---|
| Library | Hourly | Most vendors ship changes during business hours; an hour catches them well before they hit you. |
| BYO (public URL) | Every 4 hours | Random URLs vary in reliability; a slower default is friendlier to flaky endpoints. |
| BYO (authenticated) | Every 6 hours | Auth requests cost the vendor money; we rate-limit ourselves out of politeness. |
Change cadence at Integration → Sync settings.
Faster vs slower — the actual trade-off
Faster syncs find changes sooner but don't change what you find. The vendor only ships when they ship; checking every 5 minutes versus every hour just means you find out 55 minutes earlier.
For most teams, the right question isn't "how fast can I sync?" but "what's my response time if a breaking change drops?" If your on-call rotation can act inside 15 minutes, hourly is fine. If you're committed to sub-5-minute response, it's worth pushing the cadence up — and your plan tier covers it.
Plan limits
Each plan caps total syncs per month across your org. The cap is generous — Free covers a small team running ~10 integrations hourly; paid plans cover hundreds. You'll see your remaining budget at Settings → Usage.
When you bump up against a cap, Intello stretches cadences proportionally rather than dropping syncs entirely. You stay covered; it just gets slower until the next billing cycle.
When to manually sync
The Sync now button on the integration detail page exists for two cases:
- The vendor announced a release in their changelog and you want to see the diff immediately.
- You just changed BYO authentication or a URL and want to verify it works.
Don't loop on it. If you're hitting Sync now repeatedly waiting for a change to appear, the vendor probably hasn't published yet — Intello reads what's published, not what's announced.